Privacy Policy

Last updated: December 15, 2025

1. Introduction

Cunningham Technologies Ltd ("we", "us", or "our") operates the Omnicoach application and website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

By using Omnicoach, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our service.

2. Information We Collect

Account Information

When you create an account, we collect:

  • Name
  • Email address
  • Password (stored securely using industry-standard hashing)
  • Profile picture (optional)

Fitness Data

To provide personalised workout programs, we collect:

  • Workout session data (exercises performed, sets, reps, weights, duration)
  • Body measurements (weight)
  • Wellness ratings (sleep quality, stress level, energy, soreness)
  • Progress photos (optional)
  • Personal records and performance history

Device Information

We automatically collect certain information when you use our service:

  • Device type and operating system
  • IP address
  • Push notification tokens (if you enable notifications)

Payment Information

Payment processing is handled by Stripe. We do not store your credit card details on our servers. Stripe may collect payment information in accordance with their privacy policy.

3. How We Use Your Information

We use the information we collect to:

  • Create and manage your account
  • Generate personalised workout programs based on your goals and preferences
  • Track your progress and adapt your program accordingly
  • Send you workout reminders and check-in notifications (if enabled)
  • Process payments and manage subscriptions
  • Provide customer support
  • Improve our services and develop new features
  • Communicate important updates about our service

4. Data Sharing and Third Parties

We share your information with the following third-party service providers who assist us in operating our service:

  • Stripe – Payment processing and subscription management
  • Amazon Web Services (AWS) – Secure file storage for profile pictures and progress photos
  • Resend – Email delivery for account verification and notifications
  • OpenAI – AI-powered workout program generation and modifications

These providers are contractually obligated to protect your information and may only use it to provide services on our behalf.

We do not sell your personal information to third parties.

5. Data Storage and Security

We implement appropriate technical and organisational measures to protect your personal information, including:

  • Encryption of data in transit using HTTPS/TLS
  • Secure password hashing
  • Access controls and authentication for our systems
  • Regular security assessments

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services.

When you delete your account:

  • Your personal data, workout history, and fitness data are permanently deleted from our systems
  • Payment records may be retained for up to 7 years as required by law for tax and legal compliance purposes (these are stored securely by Stripe)
  • Backups containing your data are purged within 90 days

7. Your Rights

You have the following rights regarding your personal information:

  • Access – You can request a copy of your personal data at any time
  • Export – You can export your workout history and fitness data from within the app
  • Correction – You can update your account information through the app settings
  • Deletion – You can delete your account at any time, which will permanently remove your data
  • Withdraw Consent – You can disable optional features like push notifications at any time

To exercise any of these rights, please contact us at hello@omnicoach.app.

8. Children's Privacy

Omnicoach is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

We encourage you to review this Privacy Policy periodically for any changes. Changes are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Cunningham Technologies Ltd
Email: hello@omnicoach.app